The Conferencing Bookstore

Books about Online Community, Virtual Teams, and Cyberculture

Maintained by David R. Woolley
Updated Mar 5, 2009

Contents of this Page

Virtual Teams (Online Collaborative Work)

These books cover the use of online communication in the workplace, or by any group working collaboratively toward shared goals.
The Web Conferencing Book: Understand the Technology, Choose the Right Vendors, Software, and Equipment
by Sue Spielman and Liz Winfeld, June 2003

The first major book aimed at businesses who are looking into using web conferencing. Covers most of what you'll need to know, including required equipment, service vendors, IT requirements, making the business case for web conferencing, teaching employees how to use web conferencing, security issues, and using web conferencing for telecommuting from home.

Cultivating Communities of Practice: A Guide to Managing Knowledge
by Etienne Wenger, Richard McDermott, and William Snyder, Mar 2002

Knowledge Management is an increasingly common buzzword in the corporate world, for the simple reason that companies that can make the best use of their employees' knowledge have a competitive edge over those that don't. "Communities of practice" open channels of communication between those who share common problems and concerns, so that those with practical knowledge about specific issues can easily share it with those who most need it. This book is a practical guide to creating and sustaining communities of practice within an organization.

Instant Messaging Demystified
by Debra Wetteroth, Aug 2002

Instant Messaging is no longer just for teenagers. It's rapidly becoming an important tool for business. This book explains IM's business applications, describes available products, and covers technical topics important to business users such as standards, configuration, and security.

Intranet Decisions: Creating Your Organization's Internal Network
by Lisa Kimball, Mar 1997

This slender volume is a good nontechnical introduction to intranets, aimed at executives and managers who are considering building an internal network for their organization. It explains what an intranet is, how it can be used to further organizational goals, and practical issues such as budgeting, staffing, and training. The emphasis is on use of the technology to support interaction among people who need to work collaboratively. If you're planning an intranet, the hour or two it takes you to read this book will be time very well spent.

E-Mail, Web Conferencing and Streaming Media Prove Their Worth in Enterprise Marketing
by The Yankee Group, Nov 2002
Web Collaboration Using Office XP and NetMeeting
by Floyd Jay Winters and Julie T. Manchester , Feb 2002
Leading Virtual Teams that Learn
by Lisa Kimball and Dori Digenti, Oct 2001
Meeting on the Edge: Building the Virtual Meeting Place
by Bernard Dekoven, Feb 2001
Meeting on the Edge: Working Together Online
by Bernard Dekoven, Sep 2000
Practical Internet Groupware
by Jon Udell, Oct 1999
Virtual Teaming: Breaking the Boundaries of Time and Place
by Deborah Jude-York, Lauren D. Davis, Susan L. Wise, Oct 1999
The Collaborative Learning Guidebook
by Dori Digenti, June 1999
Mastering Virtual Teams: Strategies, Tools, and Techniques That Succeed
by Deborah L. Duarte, Nancy Tennant Snyder, Mar 1999
The Virtual Edge: Embracing Technology for Distributed Project Team Success
by Margery Mayer, Feb 1999
Managing Virtual Teams: Practical Techniques for High-Technology Managers
by Martha Haywood, Oct 1998
Community Computing: Collaboration over Global Information Networks
Edited by Toru Ishida, July 1998
Cybermeeting: How to Link People and Technology in Your Organization
by James L. Creighton and James W. R. Adams, Sep 1997
Tools for Virtual Teams: A Team Fitness Companion
by Meg Hartzler and Jane E. Henry, Sep 1997
Going Virtual: Moving Your Organization into the 21st Century
by Raymond Grenier and George Metes, Oct 1995
Globalwork: Bridging Distance, Culture, and Time
by Mary O'Hara-Devereaux and Robert Johansen, May 1994

Building Online Communities

These are practical "how to" books for those planning to create an online community, be it commercial, educational, or just a labor of love.
Unleashing the Power of Your Customer Base

by Drew Banks and Kim Daus, June 2002

This book looks at commerce-based communities from both the business side and the customer side, explains how a community can be of value to both. It describes strategies for creating customer loyalty and managing a customer community cost effectively.

Design for Community:
The Art of Connecting Real People in Virtual Places

by Derek M. Powazek, Aug 2001

A text showing how to design a Web site, keeping in mind the idea of creating and encouraging virtual community. Features interviews with leaders in the industry, explaining their solutions for fostering positive Web communities.

Community Building on the Web:
Secret Strategies for Successful Online Communities

by Amy Jo Kim, Apr 2000

From Amazon's description: "Amy Jo Kim is an expert at teaching how to design sites that succeed by making new visitors feel welcome, rewarding member participation, and building a sense of their own history. She discusses important design strategies, interviews influential Web community-builders, and provides the reader with templates and questionnaires to use in building their own communities."

Hosting Web Communities:
Building Relationships, Increasing Customer Loyalty, and Maintaining a Competitive Edge

by Cliff Figallo, Sep 1998

This is the most complete "how to" book I've seen on the subject. Topics include a taxonomy of online communities and their differing needs, choosing software, facilitating discussions, building relationships, and revenue models. The author knows the territory extremely well, having played a key role in developing communities at The WELL, America Online, and Salon Magazine. If you only read one book about building online communities, make it this one.

Online Communities:
Designing Usability, Supporting Sociability

by Jenny Preece, Sep 2000

This book focuses on the issue of software design for online communities. Jenny Preece has a strong background in software usability. Here she combines academic research with practical advice to provide valuable insight into how good software infrastructure can help an online community to succeed.

Online Communities:
Commerce, Community Action, and the Virtual University

Edited by Chris Werry and Miranda Mowbray, Dec 2000

Nineteen experts write about the rhetoric and reality of online communities. Explores how they are created, how they function, grow, and develop, and what their participants expect from them. Covers leading models and key lessons for organizers of online communities.

Building a Moderated Discussion Forum in C#
by Juan Martinez, Nov 2001
Creating a Guestbook and Mailing List for your Website
by Doug Seven, Nov 2001
Poor Richard's Building Online Communities:
Create a Web Community for Your Business, Organization, Club, or Family

by Margaret Levine Young and John R. Levine, July 2000
Communities of Commerce:
Building Internet Business Communities to Accelerate Growth, Minimize Risk, and Increase Customer Loyalty

by Stacey E. Bressler and Charles E. Grantham Sr., June 2000
Virtual Communities Companion
by Karla Shelton and Todd McNeeley, Aug 1997
Net Gain:
Expanding Markets Through Virtual Communities

by John Hagel III and Arthur G. Armstrong, Mar 1997

Online Classrooms & Distance Learning

These are guides for building and using online classrooms and learning communities.
Building Learning Communities in Cyberspace:
Effective Strategies for the Online Classroom

by Rena M. Palloff and Keith Pratt, Apr 1999

This book focuses on the task of creating a sense of community among learners. The authors share their insight into what it takes to foster feelings of safety and a sense of shared learning among students and faculty involved in computer-mediated distance education.

Winner of the University Continuing Education Association's Philip E. Frandson Award for Literature in Continuing Higher Education.

Lessons from the Cyberspace Classroom:
The Realities of Online Teaching

by Rena M. Palloff and Keith Pratt, Mar 2001
The Key to Teaching and Learning Online

by Gilly Salmon, Apr 2000
Educator's Guide to Electronic Networking:
Creating Virtual Communities

by Barbara Kurshan, June 1994


These books cover a lot of territory: social aspects of online communication, community networks, electronic democracy, government policy, and more.
The Virtual Community: Homesteading on the Electronic Frontier (Revised Edition)
by Howard Rheingold, Nov 2000

Originally published in 1993, this book is still one of the best descriptions available of the dynamics of online communities, the social interactions that take place within them, and the relationships that develop as a result.

Smart Mobs: The Next Social Revolution
by Howard Rheingold, Oct 2002

How the convergence of mobile communications and computing is driving the next social revolution, transforming the ways in which people meet, mate, work, buy, sell, govern, and create. Rheingold predicts that the coming techno-cultural shift will be as dramatic as those created by the personal computer in the 1980s and the internet in the 1990s.

Deciphering Cyberspace: Making the Most of Digital Communication Technology
Edited by Leonard Shyles, Oct 2002
Cyberia: Life in the Trenches of Cyberspace
by Douglas Rushkoff, Apr 2002 (2nd edition)
The Well: A Story of Love, Death & Real Life in the Seminal Online Community
by Katie Hafner, Apr 2001
Netlaw: Your Legal Rights in Cyberspace
by Gerald R. Ferrera et al, Feb 2001
Mapping Cyberspace
by Martin Dodge and Rob Kitchin, Nov 2000
Intellectual Property Law in Cyberspace
By G. Peter Albert, Oct 1999
Real Law at Virtual Space: Communication Regulation in Cyberspace
Edited by Susan J. Drucker and Gary Gumpert, Oct 1999
Women Internet: Creating New Cultures in Cyberspace
Edited by Wendy Harcourt, Oct 1999
Cyberpower: The Culture and Politics of Cyberspace and the Internet
by Tim Jordan, Mar 1999
Electronic Networks: Crossing Boundaries, Creating Communities
Edited by Tharon W. Howard, Mar 1999
Community Networking Handbook
by Stephen T. Bajjaly, Feb 1999
Conversation and Community: Discourse in a Social MUD
by Lynn Cherny, Feb 1999
Community Computing and Support Systems: Social Interaction in Networked Communities
Edited by Toru Ishida, Jan 1999
Communities in Cyberspace
Edited by Marc A. Smith, Peter Kollock, and Ian Heywood, Dec 1998
Cyber Rights: Defending Free Speech in the Digital Age
by Mike Godwin, July 1998
Cybersociety 2.0: Revisiting Computer-Mediated Communication and Community
Edited by Steve Jones, July 1998
Cyberdemocracy: Technology, Cities and Civic Networks
Edited by Roza Tsagarousianou, Damian Tambini, and Cathy Bryan, June 1998
Networks and Netplay: Virtual Groups on the Internet
Edited by Fay Sudweeks, Margaret L. McLaughlin, and Sheizaf Rafaeli, Feb 1998
Cyberville: Clicks, Culture, and the Creation of an Online Town
by Stacy Horn, Jan 1998
Virtual Politics: Identity and Community in Cyberspace (Politics and Culture)
Edited by David Holmes, Jan 1998
Life on the Screen: Identity in the Age of the Internet
by Sherry Turkle, Sep 1997
The Governance of Cyberspace: Politics, Technology, and Global Restructuring
Edited by Brian Loader, Apr 1997
Cyberspace: The Human Dimension
by David B. Whittle, Mar 1997
Sex, Laws, and Cyberspace:
Freedom and Censorship on the Frontiers of the Online Revolution

by Jonathon Wallace, Mark Mangan (contributor), Mar 1997
Community Networks: Lessons from Blacksburg, Virginia
Edited by Andrew Cohill and Andrea L. Kavanaugh, Jan 1997
Internet Culture
Edited by David Porter, Jan 1997
The War of Desire and Technology at the Close of the Mechanical Age
by Allucquere Rosanne Stone, Sep 1996
Communication and Cyberspace: Social Interaction in an Electronic Environment
Edited by Lance Strate, Ronald Jacobson, and Stephanie B. Gibson, May 1996
New Community Networks: Wired for Change
by Douglas Schuler, Apr 1996
Wired Women: Gender and New Realities in Cyberspace
Edited by Lynn Cherny and Elizabeth Reba Weise, Apr 1996
Civilizing Cyberspace: Policy, Power, and the Information Superhighway
Edited by Steven E. Miller and Thomas E. Stone, Nov 1995
The Matrix: Computer Networks and Conferencing Systems Worldwide
by John S. Quarterman, 1989
The Network Nation: Human Communication via Computer
by Starr Roxanne Hiltz and Murray Turoff, May 1993 (Revised Edition)
First edition published in 1978

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